When I read “Why Don’t We Complain?” by William F. Buckley Jr. I had to remind myself that the article was written in 1960. As Buckley lists three probable conditions in which people should complain, I remembered a time at a movie theater when I once heard a lady protest because her movie had started five minutes late.
Buckley believes that part of our resistance to complain is due to assuming someone else will deal with the problem. Though this may be true for some, today most people do not have a problem with complaining when something is not right. I believe it is safe to say the world has changed since the 1960’s.
At the moment courts are clogged with thousands of lawsuits. A person can file a suit over the littlest incidences such as spilling a cup of hot coffee in a restaurant.
Please do not misread me I strongly believe that wrongs should be righted. However, I believe that there is a line between constructive complaining and just plain whining.
Perhaps, the public has taken Mr. Buckley’s advice a little too far. We succeeded in making our voice heard but a question still remains. Are we a victim of our on success?
8 comments:
I agree because i can relate to my personal experiences when working with the public and people complaining about the smallest errors. Although it's their perogative the abuse the priviledge of correcting something when it is done improperly which makes does make us a victim of our success my acting in such a way
It seems to me that people complain but not when in completely public situations.People will complain to a cashier about the mistaken price about something but it seems that when at a theatre they wont really complain because we do believe that someone else will probably do it for us. We seem to rely too much on other people when in public situations.
I see nothing wrong with complaining- it's the way that it is handled that matters. I worked in Winn-Dixie as a cashier for a side job while I was in highschool. If I rang up the wrong price for an item, I didn't mind the customer politely correcting me, but when someone gets in your face, yelling and cussing, you have a tendency to become angry and you don't want to help the customer out. Everyone makes mistakes so be polite.
I agree with you Kayla. My personal experience with the gernal public, I have found out thay most be complain about nothing. I have never heard a complaint that just in my opinion. Some poeple want you to turn the heat on but there are 25 other people in store that are hot. That is not a complaint, that is just whining.
I agree with you Kayla. People really have taken Buckley's advice a little too far. It's almost shocking how far people really can go with their lawsuits here in America.
I also want to add that if I own a company and I was trying to make profit, I really would appreciate complaints from my customers concerning my company and employees. So sometimes it is a really good thing to make your voice heard.
i agree with you all. Working in a restaurant has given me a lot of experice with customers complaining. But as i hear more and more of these complaints then i realize that they are just whining and trying to get something free. For example, if the delivery is just a minute late then they are on the phone complaining (whining) that it took to long. That is just ridiculous but yet if we get it there 15 minutes early we do not get any compliments on good service. People just complain over the smallest things!
I agree that people have taken Buckley’s advice too far. However, due to the fact that every person has their own opinion, I think that it would be impossible for people come to an agreement on where to draw the line between a just cause for complaining and an unjust cause for complaining.
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